Phone System Issues Resolved

The AU phone system should be operational now. Phones started to operate again around 4:05 PM and the university’s vendor has communicated that services are being restored. Please contact itshelp@aurora.edu if you experience issues receiving or making calls outside of AU.

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Phone System Issues

There are issues with the AU phone system including external calling to AU phones and calling from AU phones to external lines. There is currently an area-wide outage with the university’s phone server vendor. An update will follow as soon as more information is available. For questions, please contact the ITS Helpdesk at 630-844-5790.

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Printing Issues

ITS is aware of printing issues and is working on resolving the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.

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Printing Issues

Printing at the Aurora campus is not functioning and ITS is working to resolve the issue. For questions, please call the ITS Helpdesk at 630-844-5790.

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Printing Slowness

Printing performance has slowed and ITS is currently working on a resolution with the vendor. For questions, please contact the ITS Helpdesk at 630-844-5790.

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Self-Service Issues

Self-Service may be unavailable when attempting to sign in or access time entry. For now, users may try refreshing the browser as a workaround. ITS is investigating the issue and will provide an update once more information is available.

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