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Email Alert
A phishing email was sent on Monday, July 28, 2025 with a subject similar to “INSTRUMENTS FOR MUSIC AND CAMERA GIVEAWAY.” If you received the email, please report it via Outlook. If you responded to it with your information, please contact the ITS Helpdesk at itshelp@aurora.edu.
Read MoreEmail Alert
Some university email accounts received a phishing email on Saturday, July 19, 2025. If you received a suspicious email, please report it via Outlook.
Read More6/25/25 Scheduled Internet Outage at 6:00 AM
As a reminder, ITS is replacing network hardware on 6/29/25 at 6:00 AM. Connectivity to applications will be unavailable until 9:00 AM on 6/29/25.
Read MoreZoom Services Restored
Zoom services have been restored and are now functioning normally. For questions or issues, please contact the ITS Helpdesk at itshelp@aurora.edu.
Read MoreZoom Outage
Zoom is currently experiencing a service outage preventing new sign-ins and users may be impacted when attempting to access its services. For assistance, contact the ITS Helpdesk at itshelp@aurora.edu.
Read MoreShared Mailbox Errors Resolved
The error message impacting users attempting to access shared Outlook mailboxes is now resolved. If you are still experiencing issues, please contact itshelp@aurora.edu
Read MoreShared Mailbox Errors
Users may encounter an error message when attempting to access shared Outlook mailboxes. Microsoft is currently investigating the issue and an update will be shared when more information is available.
Read MorePhone Connectivity Issues Resolved
ITS has resolved the connectivity issues affecting university phones. If you are still experiencing issues, please contact ITS at itshelp@aurora.edu.
Read MoreRingCentral Phone Connectivity Issues
ITS is investigating university phone connectivity issues. An update will be provided when more information is available.
Read MoreRingCentral SMS Unavailable
Users are unable to receive inbound and outbound text messages using university phone numbers and the issue is currently pending action from the university’s VoIP vendor, RingCentral. An update will be shared as soon as it is available.
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