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Phone System Issues Resolved
The AU phone system should be operational now. Phones started to operate again around 4:05 PM and the university’s vendor has communicated that services are being restored. Please contact itshelp@aurora.edu if you experience issues receiving or making calls outside of AU.
Read MorePhone System Issues
There are issues with the AU phone system including external calling to AU phones and calling from AU phones to external lines. There is currently an area-wide outage with the university’s phone server vendor. An update will follow as soon as more information is available. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MorePrinting Issues Resolved
The printing issues are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.
Read MorePrinting Issues
ITS is aware of printing issues and is working on resolving the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MoreInternet Service Restored
The Internet service on campus is back up and available. We apologize for the disruption.
Read MoreInternet Outage
The Internet service on campus is currently unavailable and ITS is working with the vendor to bring the service back up. We apologize for the disruption.
Read MorePrinting Issues Resolved
The printing issues at the Aurora campus are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.
Read MorePrinting Issues
Printing at the Aurora campus is not functioning and ITS is working to resolve the issue. For questions, please call the ITS Helpdesk at 630-844-5790.
Read MorePrinting Slowness Resolved
Printing performance issues were resolved within an hour of the initial notification. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MorePrinting Slowness
Printing performance has slowed and ITS is currently working on a resolution with the vendor. For questions, please contact the ITS Helpdesk at 630-844-5790.
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