Posts Tagged ‘outage’
Accessing Email
Microsoft is applying a fix for the sporadic Outlook email issue that is currently ongoing. ITS will continue to monitor.
Read MoreColleague/Self Service Issues
There are currently issues with Colleague and Self-Service and ITS is working to resolve the issue. An update will be available soon.
Read MorePrinting Issues
Print jobs are currently not appearing in the queue after printing. ITS is working with the vendor to resolve the issue.
Read MorePrinting Issue
Printing is currently not functioning for users and ITS is investigating the issue.
Read MorePrinting Issue
Print jobs are currently not appearing in the queue after printing. ITS is investigating the issue.
Read MoreSpartan-Devices WiFi Issue
The Spartan-Devices network, specifically in residence halls, is currently impacted by a WiFi issue. A potential solution has been identified by ITS but it may take time to complete.
Read MoreInternet Outage
The internet service on campus is currently unavailable. ITS is aware of the issue and investigating it further.
Read MorePhone System Issues
There are issues with the AU phone system including external calling to AU phones and calling from AU phones to external lines. There is currently an area-wide outage with the university’s phone server vendor. An update will follow as soon as more information is available. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MorePrinting Issues
ITS is aware of printing issues and is working on resolving the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MoreInternet Service Restored
The Internet service on campus is back up and available. We apologize for the disruption.
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