Colleague UI Incomplete Loading and Slowness

Some users are experiencing issues with Colleague UI, including incomplete loading and slow performance. An escalated support ticket is open with Ellucian. We will provide an update as soon as more information is available.

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Colleague UI Incomplete Loading and Slowness (Recurring)

Some users are experiencing performance issues with Colleague UI again, including slow loading and login difficulties. This appears to be a recurrence of the earlier incident today. Ellucian is actively investigating and we will provide updates as more information becomes available. Self-Service remains fully operational and unaffected.

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Colleague UI Incomplete Loading and Slowness

Some users are experiencing issues with Colleague UI, including incomplete loading and slow performance. A priority support ticket has been opened with Ellucian. We will provide an update as soon as more information is available. Self-Service is fully operational and unaffected.

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Colleague Document Download Issue

Document downloads in Colleague are currently unavailable for some users. Ellucian is actively investigating the issue. An update will be released once the issue is resolved or if more information becomes available.

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External Emails Not Received

Some users may be affected by an issue with Microsoft Outlook that is preventing external emails from being received. We are currently monitoring the issue and updates will be provided as additional information becomes available.

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Self-Service Scheduled Outage January 14 at 2 p.m. – January 21

The university’s Colleague system, which powers Self-Service, will transition to a cloud-based environment beginning Wednesday, January 14. Both systems will be unavailable during the transition. The move is part of a broader modernization effort to improve performance, security and long-term flexibility. The current on-campus Colleague and Self-Service systems will be taken offline at 2 p.m.…

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Colleague Maintenance

The Business Office will perform closing procedures on Tuesday, November 4 in the evening. Colleague single sign-on access will be temporarily disabled from 6:00 p.m. to approximately 8:30 p.m.

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Microsoft 365 Outage

Users may experience issues signing in to some Microsoft 365 services and portals, and accessing apps such as Outlook and Microsoft Teams. Microsoft has identified the cause and is working to restore services. Recovery is in progress, and some users may continue to experience intermittent issues until the problem is resolved.

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Service Degradation

We are currently experiencing service degradation due to an AWS outage. Service is degraded for Brightspace, Ellucian Test SaaS and other AWS-hosted sites, and ITS is monitoring the situation. We appreciate your patience.

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9/10/25 Internet Outage

We are currently experiencing an internet service outage that is affecting the SSC Maintenance Office, the Copy Center, and Spartan Athletic Park. Our internet service provider is working to restore connectivity and anticipates resolution at approximately 7:21 pm CT today, Wednesday, September 10, 2025.

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