The Spartan-Devices network, specifically in residence halls, is currently impacted by a WiFi issue. A potential solution has been identified by ITS but it may take time to complete.

The internet service on campus is currently unavailable. ITS is aware of the issue and investigating it further.

There are issues with the AU phone system including external calling to AU phones and calling from AU phones to external lines. There is currently an area-wide outage with the university’s phone server vendor. An update will follow as soon as more information is available. For questions, please contact the ITS Helpdesk at 630-844-5790.

ITS is aware of printing issues and is working on resolving the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.

The Internet service on campus is back up and available. We apologize for the disruption.

The Internet service on campus is currently unavailable and ITS is working with the vendor to bring the service back up. We apologize for the disruption.

Printing at the Aurora campus is not functioning and ITS is working to resolve the issue. For questions, please call the ITS Helpdesk at 630-844-5790.

Printing performance has slowed and ITS is currently working on a resolution with the vendor. For questions, please contact the ITS Helpdesk at 630-844-5790.

Self-Service may be unavailable when attempting to sign in or access time entry. For now, users may try refreshing the browser as a workaround. ITS is investigating the issue and will provide an update once more information is available.

25Live is currently unavailable due to an outage and the vendor is working to resolve the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.