Internet Outage

The Internet service on campus is currently unavailable and ITS is working with the vendor to bring the service back up. We apologize for the disruption.

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Printing Issues

Printing at the Aurora campus is not functioning and ITS is working to resolve the issue. For questions, please call the ITS Helpdesk at 630-844-5790.

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Printing Slowness

Printing performance has slowed and ITS is currently working on a resolution with the vendor. For questions, please contact the ITS Helpdesk at 630-844-5790.

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Self-Service Issues

Self-Service may be unavailable when attempting to sign in or access time entry. For now, users may try refreshing the browser as a workaround. ITS is investigating the issue and will provide an update once more information is available.

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25Live Unavailable

25Live is currently unavailable due to an outage and the vendor is working to resolve the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.

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Informer Unavailable

Informer is currently unavailable and ITS is working on a resolution as soon as possible. For questions, please contact the ITS Helpdesk at 630-844-5790.

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O365 Issues

Outlook may be unavailable for some users due to an outage which is being investigated by Microsoft. For questions, please contact the ITS Helpdesk at 630-844-5790.

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O365 Issues

Office 365 apps may be unavailable for some users due to a Microsoft outage. Microsoft is investigating the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.

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Printing Issues

Printing at the Aurora campus is not functioning for some users and ITS is working with the vendor to resolve the issue. In the meantime, you may call the ITS Helpdesk at 630-844-5790 and ITS can assist with a workaround.

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O365 Issues

There are issues with Office 365 and apps may be inaccessible at this time. To access Outlook in the interim, click on the Microsoft Office 365 Mail app in Okta. ITS is investigating the issue.

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