Aurora Campus Network

As of 6:40am, the scheduled ITS work is complete.  If you have any questions or experiencing any network related problems this morning, please contact us at itshelp@aurora.edu or 630-844-5790 We apologize for the inconvenience and appreciate your patience this morning to allow us to make this change.

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Informer Outage Resolved

Informer was unavailable this morning. Service has been restored and it should be useable again. If you experience any issues with Informer, please call the ITS helpdesk at (630) 844-5790 or send us an email at itshelp@aurora.edu.

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Moodle Outage Resolved

Moodle experienced an outage in the early hours of Saturday, 5/15/21. It is currently operational once more.  Please call the ITS helpdesk at (630) 844-5790 if you experience any issues.

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Update: Okta Timeouts

We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk itshelp@aurora.edu or call us at (630) 844-5790

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Office 365 and Outlook Restored

Users should be able to log in to Outlook and other Office 365 applications as of 6:00 PM 3/15/21. If you are still experiencing issues, please contact ITS Help at (630) 844-5790 or itshelp@aurora.edu

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Zoom Restored

Zoom services have been restored. If you are still experiencing issues logging in or using Zoom, please create a help ticket by sending an email to itshelp@aurora.edu or call the ITS HelpDesk at (630) 844-5790.

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Email Restored

Email should be completely available for everyone now.  Please contact 630-844-5790 if you are experiencing any issues logging into email.

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