The Spartan-Devices WiFi issue affecting connectivity in residence halls is now resolved. For questions, please contact the ITS Helpdesk at 630-844-5790.

ITS identified a solution to resolve the internet outage affecting users on campus. If you are still experiencing issues, please call the ITS Helpdesk at 630-844-5790.

There was an issue running Informer reports and scheduled reports this morning. Informer is fully operational now.

The AU phone system should be operational now. Phones started to operate again around 4:05 PM and the university’s vendor has communicated that services are being restored. Please contact itshelp@aurora.edu if you experience issues receiving or making calls outside of AU.

The printing issues are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.

The printing issues at the Aurora campus are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.

Printing performance issues were resolved within an hour of the initial notification. For questions, please contact the ITS Helpdesk at 630-844-5790.

The issues affecting Self-Service are resolved now. For questions, please contact the ITS Helpdesk at 630-844-5790.

The outage affecting 25Live is now resolved. For questions, please contact the ITS Helpdesk at 630-844-5790.

The issue that was preventing some students from connecting to the WiFi in academic buildings is now resolved. If you have questions, please call the ITS Helpdesk at 630-844-5790.