The AU phone system should be operational now. Phones started to operate again around 4:05 PM and the university’s vendor has communicated that services are being restored. Please contact itshelp@aurora.edu if you experience issues receiving or making calls outside of AU.

The printing issues are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.

The printing issues at the Aurora campus are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.

Printing performance issues were resolved within an hour of the initial notification. For questions, please contact the ITS Helpdesk at 630-844-5790.

The issues affecting Self-Service are resolved now. For questions, please contact the ITS Helpdesk at 630-844-5790.

The outage affecting 25Live is now resolved. For questions, please contact the ITS Helpdesk at 630-844-5790.

The issue that was preventing some students from connecting to the WiFi in academic buildings is now resolved. If you have questions, please call the ITS Helpdesk at 630-844-5790.

The issue affecting Informer is now resolved. If you have questions, please call the ITS Helpdesk at 630-844-5790.

Colleague services are being restarted to address an issue related to the Unidata upgrade. Colleague UI and Self-Service login issues are resolved now and ITS is continuing to work on a resolution for Informer. If you have questions, please call the ITS Helpdesk at 630-844-5790.

Outlook email service was restored as of 4:00pm on Tuesday, June 27. For questions, please contact the ITS Helpdesk at 630-844-5790.