Reset Your Password

1.)    Go to WebAdvisor and click on the “RESET AU PASSWORD” link on the left hand side. See figure 1.
2.)    Provide your current AU user name in the Okta password reset box.  See figure 2.
3.)    You can select to either send the password reset to your secondary email or SMS number that you have provided.
4.)    Once you click on the password reset link that was sent to you, you will be prompted to provide a new password.
5.)    If you need assistance with your password reset, please contact ITShelp at 630-844-5790 or itshelp@aurora.edu

 

Your new password must consist of at least 6 characters.  These characters include letters and numbers.  The new password cannot be a duplicate of the last four passwords used. 

 

 

This password is for all Aurora University systems including Moodle, Email, WebAdvisor, Wi-Fi, and to log in to computers on campus.

Figure 1

fig1

Figure 2

 Provide your username and you will receive a password reset link via the secondary email address or SMS number that you provided.

password reset

If you need assistance with your password reset, please contact ITShelp at 630-844-5790 or itshelp@aurora.edu