Spam Email Alert [Job Offer]

Students, Staff and Faculty are encourage to always be skeptical of any odd or unsolicited emails – especially those from non-au email addresses like Gmail, Yahoo, etc. Recently, emails from non-AU addresses have been sent out with job offers. These are not legitimate. Please report potential spam and phishing emails with the “Report Suspicious Email”…

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Aurora Campus Network

As of 6:40am, the scheduled ITS work is complete.  If you have any questions or experiencing any network related problems this morning, please contact us at itshelp@aurora.edu or 630-844-5790 We apologize for the inconvenience and appreciate your patience this morning to allow us to make this change.

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Informer Outage Resolved

Informer was unavailable this morning. Service has been restored and it should be useable again. If you experience any issues with Informer, please call the ITS helpdesk at (630) 844-5790 or send us an email at itshelp@aurora.edu.

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SCAM Email – JOB FORUM: TOGETHER AT HOME

Please ignore and delete the message with the subject “JOB FORUM : TOGETHER AT HOME”.  This message is not a valid message. We are working on removing the message now from your inbox.  If you responded to the email, please contact us at itshelp@aurora.edu or 630-844-4889.

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Moodle Outage Resolved

Moodle experienced an outage in the early hours of Saturday, 5/15/21. It is currently operational once more.  Please call the ITS helpdesk at (630) 844-5790 if you experience any issues.

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O365 Anomalies

We have noticed some icon navigation links in Outlook on the web between mail, calendar, and other services aren’t working. We have raised the issue with Microsoft and will update with further information when available.

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Update: Okta Timeouts

We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk itshelp@aurora.edu or call us at (630) 844-5790

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Okta Timeouts

We are receiving reports of users receiving an error when trying to access Okta. We are awaiting confirmation from Okta on whether this is a distributed issue. We will continue to update as we learn more.

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