Posts by David Benitez
Spam Email Alert [Job Offer]
Students, Staff and Faculty are encourage to always be skeptical of any odd or unsolicited emails – especially those from non-au email addresses like Gmail, Yahoo, etc. Recently, emails from non-AU addresses have been sent out with job offers. These are not legitimate. Please report potential spam and phishing emails with the “Report Suspicious Email”…
Read MoreAurora Campus Network
As of 6:40am, the scheduled ITS work is complete. If you have any questions or experiencing any network related problems this morning, please contact us at itshelp@aurora.edu or 630-844-5790 We apologize for the inconvenience and appreciate your patience this morning to allow us to make this change.
Read MoreInformer Outage Resolved
Informer was unavailable this morning. Service has been restored and it should be useable again. If you experience any issues with Informer, please call the ITS helpdesk at (630) 844-5790 or send us an email at itshelp@aurora.edu.
Read MoreThis is also a test
this is a second test
Read MoreThis is a test
This is a test of the security update feed
Read MoreSCAM Email – JOB FORUM: TOGETHER AT HOME
Please ignore and delete the message with the subject “JOB FORUM : TOGETHER AT HOME”. This message is not a valid message. We are working on removing the message now from your inbox. If you responded to the email, please contact us at itshelp@aurora.edu or 630-844-4889.
Read MoreMoodle Outage Resolved
Moodle experienced an outage in the early hours of Saturday, 5/15/21. It is currently operational once more. Please call the ITS helpdesk at (630) 844-5790 if you experience any issues.
Read MoreO365 Anomalies
We have noticed some icon navigation links in Outlook on the web between mail, calendar, and other services aren’t working. We have raised the issue with Microsoft and will update with further information when available.
Read MoreUpdate: Okta Timeouts
We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk itshelp@aurora.edu or call us at (630) 844-5790
Read MoreOkta Timeouts
We are receiving reports of users receiving an error when trying to access Okta. We are awaiting confirmation from Okta on whether this is a distributed issue. We will continue to update as we learn more.
Read More