Posts by David Benitez
Okta Timeouts
We are receiving reports of users receiving an error when trying to access Okta. We are awaiting confirmation from Okta on whether this is a distributed issue. We will continue to update as we learn more.
Read MoreSpam Email
We have noticed a spam email address with the title of “Bill for Payment #5238” has been sent out to some mailboxes. We are working to remove the email. If you have received the email, you may also report it using the “Report Suspicious Email” plugin in Outlook. To learn how to use this feature,…
Read MoreColleague
Colleague weekly maintenance will happen every Sunday beginning at 9:00 p.m. Colleague and related systems will be unavailable during this time.
Read MoreOffice 365 and Outlook Restored
Users should be able to log in to Outlook and other Office 365 applications as of 6:00 PM 3/15/21. If you are still experiencing issues, please contact ITS Help at (630) 844-5790 or itshelp@aurora.edu
Read MoreOffice 365 and Outlook
Email may be unavailable for some users. We are currently working with Microsoft to resolve the issue.
Read MoreOffice 365 and Outlook
Some users may have problems logging in to Office 365 and Outlook.We are currently working with Microsoft to restore normal function.
Read MoreGWC Network Outage
The network at GWC is currently down. We are working with our network vendor to bring it back up.
Read MoreNetwork Resolved
Network has been restored
Read MoreNetwork
We are investigating on campus, internal network issues.
Read MoreZoom Restored
Zoom services have been restored. If you are still experiencing issues logging in or using Zoom, please create a help ticket by sending an email to itshelp@aurora.edu or call the ITS HelpDesk at (630) 844-5790.
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