Okta Timeouts

We are receiving reports of users receiving an error when trying to access Okta. We are awaiting confirmation from Okta on whether this is a distributed issue. We will continue to update as we learn more.

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Spam Email

We have noticed a spam email address with the title of “Bill for Payment #5238” has been sent out to some mailboxes. We are working to remove the email. If you have received the email, you may also report it using the “Report Suspicious Email” plugin in Outlook. To learn how to use this feature,…

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Colleague

Colleague weekly maintenance will happen every Sunday beginning at 9:00 p.m. Colleague and related systems will be unavailable during this time.

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Office 365 and Outlook Restored

Users should be able to log in to Outlook and other Office 365 applications as of 6:00 PM 3/15/21. If you are still experiencing issues, please contact ITS Help at (630) 844-5790 or itshelp@aurora.edu

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Zoom Restored

Zoom services have been restored. If you are still experiencing issues logging in or using Zoom, please create a help ticket by sending an email to itshelp@aurora.edu or call the ITS HelpDesk at (630) 844-5790.

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