Posts by Jenny Burke
Colleague/Self Service Issues Resolved
Colleague, Self-Service and other Ellucian-related services are back online. If you are still experiencing issues accessing Colleague or Self-Service, please contact itshelp@aurora.edu.
Read MoreColleague/Self Service Issues
There are currently issues with Colleague and Self-Service and ITS is working to resolve the issue. An update will be available soon.
Read MorePrinting Issues
Print jobs are currently not appearing in the queue after printing. ITS is working with the vendor to resolve the issue.
Read MoreEmail Alert
Some university email accounts recently received phishing emails. If you received a suspicious email, please report it via Outlook. If you have questions, please contact the ITS Helpdesk at 630-844-5790.
Read MorePrinting Issue Resolved
Printing is now functioning. If you have any questions, please contact the ITS Helpdesk at 630-844-5790.
Read MorePrinting Issue
Printing is currently not functioning for users and ITS is investigating the issue.
Read MorePrinting Issue Resolved
Print jobs are now available after printing. If you have any questions, please contact the ITS Helpdesk at 630-844-5790.
Read MorePrinting Issue
Print jobs are currently not appearing in the queue after printing. ITS is investigating the issue.
Read MoreSpartan-Devices WiFi Issue Resolved
The Spartan-Devices WiFi issue affecting connectivity in residence halls is now resolved. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MoreSpartan-Devices WiFi Issue
The Spartan-Devices network, specifically in residence halls, is currently impacted by a WiFi issue. A potential solution has been identified by ITS but it may take time to complete.
Read More