Posts by Jenny Burke
Printing Issues
ITS is aware of printing issues and is working on resolving the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MorePrinting Issues Resolved
The printing issues at the Aurora campus are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.
Read MorePrinting Issues
Printing at the Aurora campus is not functioning and ITS is working to resolve the issue. For questions, please call the ITS Helpdesk at 630-844-5790.
Read MorePrinting Slowness Resolved
Printing performance issues were resolved within an hour of the initial notification. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MorePrinting Slowness
Printing performance has slowed and ITS is currently working on a resolution with the vendor. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MoreSelf-Service Issues Resolved
The issues affecting Self-Service are resolved now. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MoreSelf-Service Issues
Self-Service may be unavailable when attempting to sign in or access time entry. For now, users may try refreshing the browser as a workaround. ITS is investigating the issue and will provide an update once more information is available.
Read More25Live Available
The outage affecting 25Live is now resolved. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read More25Live Unavailable
25Live is currently unavailable due to an outage and the vendor is working to resolve the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.
Read MoreEmail Alert
A phishing email with the subject, “Mobile device beta testing plan” was recently sent. If you received the email, please report the email using the Outlook Report button.
Read More