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O365 Anomalies
We have noticed some icon navigation links in Outlook on the web between mail, calendar, and other services aren’t working. We have raised the issue with Microsoft and will update with further information when available.
Read MoreUpdate: Okta Timeouts
We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk itshelp@aurora.edu or call us at (630) 844-5790
Read MoreOkta Timeouts
We are receiving reports of users receiving an error when trying to access Okta. We are awaiting confirmation from Okta on whether this is a distributed issue. We will continue to update as we learn more.
Read MoreSpam Email
We have noticed a spam email address with the title of “Bill for Payment #5238” has been sent out to some mailboxes. We are working to remove the email. If you have received the email, you may also report it using the “Report Suspicious Email” plugin in Outlook. To learn how to use this feature,…
Read MoreColleague
Colleague weekly maintenance will happen every Sunday beginning at 9:00 p.m. Colleague and related systems will be unavailable during this time.
Read MoreOffice 365 and Outlook Restored
Users should be able to log in to Outlook and other Office 365 applications as of 6:00 PM 3/15/21. If you are still experiencing issues, please contact ITS Help at (630) 844-5790 or itshelp@aurora.edu
Read MoreOffice 365 and Outlook
Email may be unavailable for some users. We are currently working with Microsoft to resolve the issue.
Read MoreOffice 365 and Outlook
Some users may have problems logging in to Office 365 and Outlook.We are currently working with Microsoft to restore normal function.
Read MoreO365 Email Available
Access to 0365 has been restored. Please contact ITShelp at 630-844-5790 if you are still unable to access email.
Read MoreO365 Email
Currently some AU accounts are unable to access O365. Microsoft is aware of the problem and currently working to restore email for all accounts.
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