O365 Anomalies

By David Benitez | 05/14/2021

We have noticed some icon navigation links in Outlook on the web between mail, calendar, and other services aren’t working. We have raised the issue with Microsoft and will update with further information when available.

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Update: Okta Timeouts

By David Benitez | 05/13/2021

We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk itshelp@aurora.edu or call us at (630) 844-5790

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Okta Timeouts

By David Benitez | 05/13/2021

We are receiving reports of users receiving an error when trying to access Okta. We are awaiting confirmation from Okta on whether this is a distributed issue. We will continue to update as we learn more.

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Spam Email

By David Benitez | 04/22/2021

We have noticed a spam email address with the title of “Bill for Payment #5238” has been sent out to some mailboxes. We are working to remove the email. If you have received the email, you may also report it using the “Report Suspicious Email” plugin in Outlook. To learn how to use this feature,…

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Colleague

By David Benitez | 03/25/2021

Colleague weekly maintenance will happen every Sunday beginning at 9:00 p.m. Colleague and related systems will be unavailable during this time.

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Office 365 and Outlook Restored

By David Benitez | 03/16/2021

Users should be able to log in to Outlook and other Office 365 applications as of 6:00 PM 3/15/21. If you are still experiencing issues, please contact ITS Help at (630) 844-5790 or itshelp@aurora.edu

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O365 Email

By admin | 09/28/2020

Currently some AU accounts are unable to access O365.  Microsoft is aware of the problem and currently working to restore email for all accounts.

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