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Phishing Alert
We have had another message come from an @aurora.edu account with the subject: “Good Day”. This message is not valid. We are working on removing this message. Please contact ITShelp at 630-844-5790 if you provided information for the “Good Day” message.Just a quick reminder that ITS will never need to know your password and please…
Read MorePhishing Alert
There was recently a message from an @aurora.edu account asking to click on a link to provide password information. This was not a legitimate request. We are in the process of removing the fake message from inboxes now. If you provided any information to the Google Docs form, please contact itshelp@aurora.edu as soon as you…
Read MoreGWC Internet Connectivity
As of ~6:00 AM Sunday, Oct 2nd, internet connectivity has been restored at the GWC location. Please contact the ITS helpdesk at itshelp@aurora.edu or (630)-844-5790 if you have any questions.
Read MoreGWC Internet Connectivity
The main internet connection at GWC is currently unavailable. We are working with our vendor to restore connectivity and the backup internet connection is currently in place.
Read MoreGWC Internet Connectivity
The main internet connection at GWC is currently unavailable. We are working with our vendor to restore connectivity and the backup internet connection is currently in place.
Read MoreEllucian Products Restored
Self-Service, Colleague and WebAdvisor are back online. We thank you for your patience. Hurstel
Read MoreEllucian Product Outage
Self-Service, Colleague and WebAdvisor are not available. We are working to restore these applications and will notify when they are restored.
Read MoreMoodle Maintenance Complete
Maintenance on Moodle On-Campus is complete and the site is once again accessible. Please call the ITS helpdesk at (630) 844-5790 or email at itshelp@aurora.edu if you have any questions.
Read MoreRingCentral Resolved
RingCentral service has been restored. If you are still experiencing issues with RingCentral, please reach out to the ITS Helpdesk at (630) 844-5790 or itshelp@aurora.edu
Read MoreRingCentral Intermittent Issues
A portion of users may be experiencing dropped calls, and call irregularities while using RingCentral. ITS is working with our vendor to restore full functionality.
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