Systems and Security News and Notifications

Zoom Access Restored

March 20, 2020

Access to Zoom should be restored. Please contact itshelp@aurora.edu if you are still experiencing problems.

Access To Zoom

March 20, 2020

There are currently issues accessing Zoom.  We have contacted Zoom and we’re trying to get things back up as soon as possible. Hurstel

Automated ITS Support Email

March 1, 2020

Please ignore the ITS welcome message about support.  The message was sent out in error and requires no action. Hurstel

WebAdvisor and Colleague Outage Resolved

February 26, 2020

WebAdvisor and the Colleague system is back up and running.  Please contact itshelp@aurora.edu if you are still experiencing problems.

WebAdvisor and Colleague Outage

February 26, 2020

WebAdvisor and the Colleague system is currently having issues.  We hope to have the systems back up as soon as possible.

Phishing Email Alert

February 13, 2020

The message from "Maria Brown" with the subject "tried to call you" is not a valid email message.

Phishing Email Warning

January 30, 2020

The message with the subject “ic.edu” is not a valid message. Please do not provide the information that they request.

Fake Email Alert

January 29, 2020

The email with the subject “PART TIME JOB OPPORTUNITY” is not a valid message. Please delete the message if it is still in your inbox.

Fake Email Alert

January 29, 2020

The email from IT Support (via Google Drive) <ihelpdesk103@gmail.com with subject of “Open Doc.pdf” is not a valid message. Please delete the message if it is still in your inbox.

GWC Internet Connection Restored

January 23, 2020

The Internet connection for GWC is now fully operational again.  Please contact itshelp@aurora.edu or 630-844-5790 if you are still experiencing connection issues.