Systems and Security News and Notifications

Outlook Issues

March 4, 2024

Some users are experiencing issues using Outlook. If you are experiencing issues, please sign out of Okta and then sign back in. For questions, please contact the ITS Helpdesk at 630-844-5790.

Internet Service Restored

February 20, 2024

The Internet service on campus is back up and available. We apologize for the disruption.

Internet Outage

February 20, 2024

The Internet service on campus is currently unavailable and ITS is working with the vendor to bring the service back up. We apologize for the disruption.

Printing Issues Resolved

January 24, 2024

The printing issues at the Aurora campus are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.

Printing Issues

January 24, 2024

Printing at the Aurora campus is not functioning and ITS is working to resolve the issue. For questions, please call the ITS Helpdesk at 630-844-5790.

Printing Slowness Resolved

January 18, 2024

Printing performance issues were resolved within an hour of the initial notification. For questions, please contact the ITS Helpdesk at 630-844-5790.

Printing Slowness

January 17, 2024

Printing performance has slowed and ITS is currently working on a resolution with the vendor. For questions, please contact the ITS Helpdesk at 630-844-5790.

Scam Alert

December 13, 2023

Please be aware of recent text messages sent to your personal phone that appear to have been sent from Aurora University staff. These requests are scams and are not from official university staff.

Self-Service Issues Resolved

December 11, 2023

The issues affecting Self-Service are resolved now. For questions, please contact the ITS Helpdesk at 630-844-5790.

Self-Service Issues

December 11, 2023

Self-Service may be unavailable when attempting to sign in or access time entry. For now, users may try refreshing the browser as a workaround. ITS is investigating the issue and will provide an update once more information is available.