RingCentral service has been restored. If you are still experiencing issues with RingCentral, please reach out to the ITS Helpdesk at (630) 844-5790 or itshelp@aurora.edu

As of 6:40am, the scheduled ITS work is complete.  If you have any questions or experiencing any network related problems this morning, please contact us at itshelp@aurora.edu or 630-844-5790 We apologize for the inconvenience and appreciate your patience this morning to allow us to make this change.

Informer was unavailable this morning. Service has been restored and it should be useable again. If you experience any issues with Informer, please call the ITS helpdesk at (630) 844-5790 or send us an email at itshelp@aurora.edu.

Moodle experienced an outage in the early hours of Saturday, 5/15/21. It is currently operational once more.  Please call the ITS helpdesk at (630) 844-5790 if you experience any issues.

We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk itshelp@aurora.edu or call us at (630) 844-5790

Users should be able to log in to Outlook and other Office 365 applications as of 6:00 PM 3/15/21. If you are still experiencing issues, please contact ITS Help at (630) 844-5790 or itshelp@aurora.edu

Access to 0365 has been restored.  Please contact ITShelp at 630-844-5790 if you are still unable to access email.

The GWC campus internet connection has been restored by our vendor.

Network has been restored

Zoom services have been restored. If you are still experiencing issues logging in or using Zoom, please create a help ticket by sending an email to itshelp@aurora.edu or call the ITS HelpDesk at (630) 844-5790.