Posts Tagged ‘resolved’
Informer Outage Resolved
Informer was unavailable this morning. Service has been restored and it should be useable again. If you experience any issues with Informer, please call the ITS helpdesk at (630) 844-5790 or send us an email at itshelp@aurora.edu.
Read MoreMoodle Outage Resolved
Moodle experienced an outage in the early hours of Saturday, 5/15/21. It is currently operational once more. Please call the ITS helpdesk at (630) 844-5790 if you experience any issues.
Read MoreUpdate: Okta Timeouts
We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk itshelp@aurora.edu or call us at (630) 844-5790
Read MoreOffice 365 and Outlook Restored
Users should be able to log in to Outlook and other Office 365 applications as of 6:00 PM 3/15/21. If you are still experiencing issues, please contact ITS Help at (630) 844-5790 or itshelp@aurora.edu
Read MoreO365 Email Available
Access to 0365 has been restored. Please contact ITShelp at 630-844-5790 if you are still unable to access email.
Read MoreGWC Internet
The GWC campus internet connection has been restored by our vendor.
Read MoreNetwork Resolved
Network has been restored
Read MoreZoom Restored
Zoom services have been restored. If you are still experiencing issues logging in or using Zoom, please create a help ticket by sending an email to itshelp@aurora.edu or call the ITS HelpDesk at (630) 844-5790.
Read MoreEmail Restored
Email should be completely available for everyone now. Please contact 630-844-5790 if you are experiencing any issues logging into email.
Read MoreEmail Access Restored
Access to email should be completely restored now. Thank you for your patience. Please contact 630-844-5790 if you are still having problems accessing email.
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