Systems and Security News and Notifications

Email Accessible Again

November 26, 2024

Microsoft fully resolved their O365 issues late evening on 11/25 and email is fully accessible now. Please contact itshelp@aurora.edu if you are still unable to access email.

Accessing Email

November 25, 2024

Microsoft is applying a fix for the sporadic Outlook email issue that is currently ongoing.  ITS will continue to monitor.

Colleague/Self Service Issues Resolved

November 5, 2024

Colleague, Self-Service and other Ellucian-related services are back online. If you are still experiencing issues accessing Colleague or Self-Service, please contact itshelp@aurora.edu.

Colleague/Self Service Issues

November 5, 2024

There are currently issues with Colleague and Self-Service and ITS is working to resolve the issue. An update will be available soon.

Printing Issues

October 24, 2024

Print jobs are currently not appearing in the queue after printing. ITS is working with the vendor to resolve the issue.

Email Alert

October 23, 2024

Some university email accounts recently received phishing emails. If you received a suspicious email, please report it via Outlook. If you have questions, please contact the ITS Helpdesk at 630-844-5790.

Printing Issue Resolved

September 25, 2024

Printing is now functioning. If you have any questions, please contact the ITS Helpdesk at 630-844-5790.

Printing Issue

September 25, 2024

Printing is currently not functioning for users and ITS is investigating the issue.

Printing Issue Resolved

September 11, 2024

Print jobs are now available after printing. If you have any questions, please contact the ITS Helpdesk at 630-844-5790.

Printing Issue

September 11, 2024

Print jobs are currently not appearing in the queue after printing. ITS is investigating the issue.