Systems and Security News and Notifications
Some users are experiencing issues with Colleague UI, including incomplete loading and slow performance. An escalated support ticket is open with Ellucian. We will provide an update as soon as more information is available.
Earlier today, some users encountered slow page loading and difficulty logging into Colleague UI. The issue is now resolved and full service is restored.
Some users are experiencing performance issues with Colleague UI again, including slow loading and login difficulties. This appears to be a recurrence of the earlier incident today. Ellucian is actively investigating and we will provide updates as more information becomes available. Self-Service remains fully operational and unaffected.
Colleague UI has been restored and is expected to be fully operational. If you continue to experience any login issues or unusual slowness, please contact the ITS Helpdesk at itshelp@aurora.edu so we can investigate further.
Some users are experiencing issues with Colleague UI, including incomplete loading and slow performance. A priority support ticket has been opened with Ellucian. We will provide an update as soon as more information is available. Self-Service is fully operational and unaffected.
The issue affecting Colleague document downloads is now resolved. The service is operating as expected and Ellucian is continuing to monitor it.
Document downloads in Colleague are currently unavailable for some users. Ellucian is actively investigating the issue. An update will be released once the issue is resolved or if more information becomes available.
Microsoft has fully restored email delivery. Messages sent from external senders earlier today, Thursday, January 22, 2026, are now being delivered to user mailboxes. If you continue to experience any email issues, please contact itshelp@aurora.edu.
Some users may be affected by an issue with Microsoft Outlook that is preventing external emails from being received. We are currently monitoring the issue and updates will be provided as additional information becomes available.
The migration of Self-Service and Colleague to Ellucian Colleague SaaS is complete. Access to Self-Service and Colleague UI is now available through Okta. Users who previously had access to Insights Test now have Insights Production available through the Experience app in Okta. Integrations with Colleague are now operational. ITS and…