Systems and Security News and Notifications
Applications utilizing AWS (Amazon Web Services), including Brightspace, are now reporting full recovery of services and are operating normally. ITS is continuing to monitor applications for stability. If you experience any issues accessing web-based applications, please reach out to the ITS Helpdesk at itshelp@aurora.edu.
We are currently experiencing service degradation due to an AWS outage. Service is degraded for Brightspace, Ellucian Test SaaS and other AWS-hosted sites, and ITS is monitoring the situation. We appreciate your patience.
The internet outage that impacted Spartan Athletic Park and the SSC Maintenance Office and Copy Center beginning Wednesday, September 10, is now resolved. Services at the SSC Maintenance Office and Copy Center were restored Wednesday afternoon, and connectivity at Spartan Athletic Park was restored on Thursday, September 11. If you…
We are currently experiencing an internet service outage that is affecting the SSC Maintenance Office, the Copy Center, and Spartan Athletic Park. Our internet service provider is working to restore connectivity and anticipates resolution at approximately 7:21 pm CT today, Wednesday, September 10, 2025.
ITS is replacing an additional networking component in Dunham Hall Wednesday, September 3, 2025, beginning at 5:00 am. It is anticipated that it will take one hour or until approximately 6:00 am until the work is complete. From the 5:00 am to 6:00 am timeframe, on-campus users will be unable…
Due to a critical networking component replacement in Dunham Hall recommended by our internet service provider, ITS will complete the hardware replacement on Thursday, August 28, 2025 from 5:00 a.m. to 6:00 a.m. During this one-hour window, all network-based services including Brightspace, Self-Service, Colleague, Library databases, eBill, campus phones, and…
The phone system issues that were affecting some users today are resolved. After conducting tests with our VoIP provider, phone services are confirmed to be operational. The disruption appears to have been limited to a brief time window and did not impact all users. If you experience issues, please contact…
We are currently experiencing campus-wide phone service disruptions. Users are experiencing issues dialing out and reporting no audio during calls, even when connections are successfully placed or received. Our VoIP provider’s status page currently shows no reported outages, but ITS is investigating the issue.
Our internet service provider was able to restore internet services sooner than expected and university services including Brightspace, Self-Service, Colleague UI, Library Databases, eBill, on-campus phones, and the aurora.edu website should now be accessible. ITS is continuing to monitor network stability. If you experience connectivity issues or problems accessing university…
We are currently experiencing a campus-wide internet outage affecting the university network and services including Brightspace, Self-Service, Colleague UI, Library Databases, eBill, on-campus phones, and the aurora.edu website. Our internet service provider is working to resolve the issue and has provided an estimated time of resolution at approximately 11:15 pm…