Systems and Security News and Notifications

Colleague/Self Service Issues Resolved

November 5, 2024

Colleague, Self-Service and other Ellucian-related services are back online. If you are still experiencing issues accessing Colleague or Self-Service, please contact itshelp@aurora.edu.

Colleague/Self Service Issues

November 5, 2024

There are currently issues with Colleague and Self-Service and ITS is working to resolve the issue. An update will be available soon.

Printing Issues

October 24, 2024

Print jobs are currently not appearing in the queue after printing. ITS is working with the vendor to resolve the issue.

Email Alert

October 23, 2024

Some university email accounts recently received phishing emails. If you received a suspicious email, please report it via Outlook. If you have questions, please contact the ITS Helpdesk at 630-844-5790.

Printing Issue Resolved

September 25, 2024

Printing is now functioning. If you have any questions, please contact the ITS Helpdesk at 630-844-5790.

Printing Issue

September 25, 2024

Printing is currently not functioning for users and ITS is investigating the issue.

Printing Issue Resolved

September 11, 2024

Print jobs are now available after printing. If you have any questions, please contact the ITS Helpdesk at 630-844-5790.

Printing Issue

September 11, 2024

Print jobs are currently not appearing in the queue after printing. ITS is investigating the issue.

Spartan-Devices WiFi Issue Resolved

August 22, 2024

The Spartan-Devices WiFi issue affecting connectivity in residence halls is now resolved. For questions, please contact the ITS Helpdesk at 630-844-5790.

Spartan-Devices WiFi Issue

August 22, 2024

The Spartan-Devices network, specifically in residence halls, is currently impacted by a WiFi issue. A potential solution has been identified by ITS but it may take time to complete.