Systems and Security News and Notifications

Colleague UI & Self Service

July 28, 2023

Colleague services are being restarted to address an issue related to the Unidata upgrade. Colleague UI and Self-Service login issues are resolved now and ITS is continuing to work on a resolution for Informer. If you have questions, please call the ITS Helpdesk at 630-844-5790.

Informer Unavailable

July 28, 2023

Informer is currently unavailable and ITS is working on a resolution as soon as possible. For questions, please contact the ITS Helpdesk at 630-844-5790.

O365 Issues Resolved

June 27, 2023

Outlook email service was restored as of 4:00pm on Tuesday, June 27. For questions, please contact the ITS Helpdesk at 630-844-5790.

O365 Issues

June 27, 2023

Outlook may be unavailable for some users due to an outage which is being investigated by Microsoft. For questions, please contact the ITS Helpdesk at 630-844-5790.

O365 Issues Resolved

June 5, 2023

Microsoft rolled back a change and the outage that affected Office 365 is resolved now. For questions, please contact the ITS Helpdesk at 630-844-5790.

O365 Issues

June 5, 2023

Office 365 apps may be unavailable for some users due to a Microsoft outage. Microsoft is investigating the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.

Printing Issues

May 24, 2023

Printing at the Aurora campus is not functioning for some users and ITS is working with the vendor to resolve the issue. In the meantime, you may call the ITS Helpdesk at 630-844-5790 and ITS can assist with a workaround.

Email Alert

May 17, 2023

Additional phishing emails with the subject, “URGENT STUDENT NOTICE!” were recently sent. Please delete the emails.

Email Alert

May 17, 2023

Phishing emails with the subject, “URGENT STUDENT NOTICE!” were recently sent. Please delete the emails.  

Email Alert

May 8, 2023

A phishing email with the subject “Undeliverable: VN from 1 (800) 869-**** ON 05/04/2023” was recently sent. Please delete the email.