Systems and Security News and Notifications
Two scheduled internet outages occurred at 6:00 am and 5:00 pm, lasting 5 to 10 minutes on Friday, August 2, 2024, so ITS could replace the battery backup system in the Dunham Hall Data Center, which maintains the AU IT infrastructure during power outages. The scheduled internet outages are now…
On Friday, August 2, 2024, ITS will replace the battery backup system in the Dunham Hall Data Center. The battery backup system maintains the AU IT infrastructure during power outages. As a result of the system replacement, two scheduled internet outages will occur at 6:00 am and 5:00 pm, lasting…
There was an issue running Informer reports and scheduled reports this morning. Informer is fully operational now.
The AU phone system should be operational now. Phones started to operate again around 4:05 PM and the university’s vendor has communicated that services are being restored. Please contact itshelp@aurora.edu if you experience issues receiving or making calls outside of AU.
There are issues with the AU phone system including external calling to AU phones and calling from AU phones to external lines. There is currently an area-wide outage with the university’s phone server vendor. An update will follow as soon as more information is available. For questions, please contact the…
The printing issues are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.
ITS is aware of printing issues and is working on resolving the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.
The Internet service on campus is back up and available. We apologize for the disruption.
The Internet service on campus is currently unavailable and ITS is working with the vendor to bring the service back up. We apologize for the disruption.
The printing issues at the Aurora campus are now resolved. For questions, please call the ITS Helpdesk at 630-844-5790.