Systems and Security News and Notifications

Partial Email Outage

May 13, 2020

Email is currently inaccessible for some users and we are working with Microsoft to restore services as soon as possible.

Email Access Restored

April 20, 2020

Access to email should be completely restored now. Thank you for your patience. Please contact 630-844-5790 if you are still having problems accessing email.

Partial Email Outage

April 20, 2020

Some users are unable to send emails and sign in to Outlook. We are working with vendors to restore full email functionality.

Email Delays Resolved

April 14, 2020

External emails are no longer experiencing delays. If you are having trouble receiving emails from an external email address, please send an email to itshelp@aurora.edu or call (630) 844-5790.

External Email Delays

April 14, 2020

Emails sent from outside of Aurora University are experiencing delays.  We are working with our vendors to restore timely email delivery.

Zoom Access Restored

March 20, 2020

Access to Zoom should be restored. Please contact itshelp@aurora.edu if you are still experiencing problems.

Access To Zoom

March 20, 2020

There are currently issues accessing Zoom.  We have contacted Zoom and we’re trying to get things back up as soon as possible. Hurstel

Automated ITS Support Email

March 1, 2020

Please ignore the ITS welcome message about support.  The message was sent out in error and requires no action. Hurstel

WebAdvisor and Colleague Outage Resolved

February 26, 2020

WebAdvisor and the Colleague system is back up and running.  Please contact itshelp@aurora.edu if you are still experiencing problems.

WebAdvisor and Colleague Outage

February 26, 2020

WebAdvisor and the Colleague system is currently having issues.  We hope to have the systems back up as soon as possible.