Systems and Security News and Notifications
Our internet service provider was able to restore internet services sooner than expected and university services including Brightspace, Self-Service, Colleague UI, Library Databases, eBill, on-campus phones, and the aurora.edu website should now be accessible. ITS is continuing to monitor network stability. If you experience connectivity issues or problems accessing university…
We are currently experiencing a campus-wide internet outage affecting the university network and services including Brightspace, Self-Service, Colleague UI, Library Databases, eBill, on-campus phones, and the aurora.edu website. Our internet service provider is working to resolve the issue and has provided an estimated time of resolution at approximately 11:15 pm…
A phishing email was sent on Monday, July 28, 2025 with a subject similar to “INSTRUMENTS FOR MUSIC AND CAMERA GIVEAWAY.” If you received the email, please report it via Outlook. If you responded to it with your information, please contact the ITS Helpdesk at itshelp@aurora.edu.
Some university email accounts received a phishing email on Saturday, July 19, 2025. If you received a suspicious email, please report it via Outlook.
As a reminder, ITS is replacing network hardware on 6/29/25 at 6:00 AM. Connectivity to applications will be unavailable until 9:00 AM on 6/29/25.
Zoom services have been restored and are now functioning normally. For questions or issues, please contact the ITS Helpdesk at itshelp@aurora.edu.
Zoom is currently experiencing a service outage preventing new sign-ins and users may be impacted when attempting to access its services. For assistance, contact the ITS Helpdesk at itshelp@aurora.edu.
The error message impacting users attempting to access shared Outlook mailboxes is now resolved. If you are still experiencing issues, please contact itshelp@aurora.edu
Users may encounter an error message when attempting to access shared Outlook mailboxes. Microsoft is currently investigating the issue and an update will be shared when more information is available.
ITS has resolved the connectivity issues affecting university phones. If you are still experiencing issues, please contact ITS at itshelp@aurora.edu.