Systems and Security News and Notifications
Print jobs are now available after printing. If you have any questions, please contact the ITS Helpdesk at 630-844-5790.
Print jobs are currently not appearing in the queue after printing. ITS is investigating the issue.
The Spartan-Devices WiFi issue affecting connectivity in residence halls is now resolved. For questions, please contact the ITS Helpdesk at 630-844-5790.
The Spartan-Devices network, specifically in residence halls, is currently impacted by a WiFi issue. A potential solution has been identified by ITS but it may take time to complete.
ITS identified a solution to resolve the internet outage affecting users on campus. If you are still experiencing issues, please call the ITS Helpdesk at 630-844-5790.
The internet service on campus is currently unavailable. ITS is aware of the issue and investigating it further.
Internet service was restored at 11:00 am CST on Sunday, August 11, 2024, following a scheduled outage for ITS to replace network equipment in the Dunham Hall Data Center. AU services including the On-Campus Moodle app, Self-Service, and Outlook are now accessible from on-campus and off-campus, and internet-related services are…
On Sunday, August 11, 2024, ITS will replace network equipment in the Dunham Hall Data Center, the final step of the project aimed at improving stability and enabling growth of the AU network infrastructure. As a result of the upgrade, a scheduled internet outage will occur between 4:00 am and…
Two scheduled internet outages occurred at 6:00 am and 5:00 pm, lasting 5 to 10 minutes on Friday, August 2, 2024, so ITS could replace the battery backup system in the Dunham Hall Data Center, which maintains the AU IT infrastructure during power outages. The scheduled internet outages are now…
On Friday, August 2, 2024, ITS will replace the battery backup system in the Dunham Hall Data Center. The battery backup system maintains the AU IT infrastructure during power outages. As a result of the system replacement, two scheduled internet outages will occur at 6:00 am and 5:00 pm, lasting…