Posts Tagged ‘resolved’
Woodstock Internet Connectivity
As of 3:30 PM on Thursday, January 26, internet connectivity has been restored at the Woodstock location. Please contact the ITS Helpdesk at itshelp@aurora.edu or 630-844-5790 if you have any questions.
Read MoreSelf-Service Available
Self-Service is now available.
Read MoreGWC Internet Connectivity
As of ~6:00 AM Sunday, Oct 2nd, internet connectivity has been restored at the GWC location. Please contact the ITS helpdesk at itshelp@aurora.edu or (630)-844-5790 if you have any questions.
Read MoreEllucian Products Restored
Self-Service, Colleague and WebAdvisor are back online. We thank you for your patience. Hurstel
Read MoreMoodle Maintenance Complete
Maintenance on Moodle On-Campus is complete and the site is once again accessible. Please call the ITS helpdesk at (630) 844-5790 or email at itshelp@aurora.edu if you have any questions.
Read MoreRingCentral Resolved
RingCentral service has been restored. If you are still experiencing issues with RingCentral, please reach out to the ITS Helpdesk at (630) 844-5790 or itshelp@aurora.edu
Read MoreAurora Campus Network
As of 6:40am, the scheduled ITS work is complete. If you have any questions or experiencing any network related problems this morning, please contact us at itshelp@aurora.edu or 630-844-5790 We apologize for the inconvenience and appreciate your patience this morning to allow us to make this change.
Read MoreInformer Outage Resolved
Informer was unavailable this morning. Service has been restored and it should be useable again. If you experience any issues with Informer, please call the ITS helpdesk at (630) 844-5790 or send us an email at itshelp@aurora.edu.
Read MoreMoodle Outage Resolved
Moodle experienced an outage in the early hours of Saturday, 5/15/21. It is currently operational once more. Please call the ITS helpdesk at (630) 844-5790 if you experience any issues.
Read MoreUpdate: Okta Timeouts
We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk itshelp@aurora.edu or call us at (630) 844-5790
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