Systems and Security News and Notifications

Phishing Alert

October 14, 2022

We have had another message come from an @aurora.edu account with the subject: “ACT NOW”.  This message is not valid. We are working on removing this message.  Please contact ITShelp at 630-844-5790 if you provided information for the “ACT NOW” message,Just a quick reminder that ITS will never need to…

Phishing Alert

October 14, 2022

We have had another message come from an @aurora.edu account with the subject: “Good Day”.  This message is not valid. We are working on removing this message.  Please contact ITShelp at 630-844-5790 if you provided information for the “Good Day” message.Just a quick reminder that ITS will never need to…

Phishing Alert

October 14, 2022

There was recently a message from an @aurora.edu account asking to click on a link to provide password information.  This was not a legitimate request.  We are in the process of removing the fake message from inboxes now.  If you provided any information to the Google Docs form, please contact…

GWC Internet Connectivity

October 3, 2022

As of ~6:00 AM Sunday, Oct 2nd, internet connectivity has been restored at the GWC location. Please contact the ITS helpdesk at itshelp@aurora.edu or (630)-844-5790 if you have any questions.

GWC Internet Connectivity

September 29, 2022

The main internet connection at GWC is currently unavailable.  We are working with our vendor to restore connectivity and the backup internet connection is currently in place.

GWC Internet Connectivity

September 14, 2022

The main internet connection at GWC is currently unavailable.  We are working with our vendor to restore connectivity and the backup internet connection is currently in place.

Ellucian Products Restored

September 13, 2022

Self-Service, Colleague and WebAdvisor are back online.  We thank you for your patience.  Hurstel

Ellucian Product Outage

September 13, 2022

Self-Service, Colleague and WebAdvisor are not available. We are working to restore these applications and will notify when they are restored.

Moodle Maintenance Complete

May 17, 2022

Maintenance on Moodle On-Campus is complete and the site is once again accessible. Please call the ITS helpdesk at (630) 844-5790 or email at itshelp@aurora.edu if you have any questions.

RingCentral Resolved

March 23, 2022

RingCentral service has been restored. If you are still experiencing issues with RingCentral, please reach out to the ITS Helpdesk at (630) 844-5790 or itshelp@aurora.edu