Systems and Security News and Notifications

Update: Okta Timeouts

May 13, 2021

We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk or call us at (630) 844-5790

Okta Timeouts

May 13, 2021

We are receiving reports of users receiving an error when trying to access Okta. We are awaiting confirmation from Okta on whether this is a distributed issue. We will continue to update as we learn more.

Spam Email

April 22, 2021

We have noticed a spam email address with the title of “Bill for Payment #5238” has been sent out to some mailboxes. We are working to remove the email. If you have received the email, you may also report it using the “Report Suspicious Email” plugin in Outlook. To learn…

Office 365 and Outlook Restored

March 16, 2021

Users should be able to log in to Outlook and other Office 365 applications as of 6:00 PM 3/15/21. If you are still experiencing issues, please contact ITS Help at (630) 844-5790 or

Office 365 and Outlook

March 15, 2021

Email may be unavailable for some users. We are currently working with Microsoft to resolve the issue.

Office 365 and Outlook

October 7, 2020

Some users may have problems logging in to Office 365 and Outlook.We are currently working with Microsoft to restore normal function.

O365 Email Available

September 28, 2020

Access to 0365 has been restored.  Please contact ITShelp at 630-844-5790 if you are still unable to access email.

O365 Email

September 28, 2020

Currently some AU accounts are unable to access O365.  Microsoft is aware of the problem and currently working to restore email for all accounts.

GWC Internet

September 28, 2020

The GWC campus internet connection has been restored by our vendor.

GWC Network Outage

September 28, 2020

The network at GWC is currently down. We are working with our network vendor to bring it back up.