Systems and Security News and Notifications
Please ignore and delete the message with the subject “JOB FORUM : TOGETHER AT HOME”. This message is not a valid message. We are working on removing the message now from your inbox. If you responded to the email, please contact us at itshelp@aurora.edu or 630-844-4889.
Moodle experienced an outage in the early hours of Saturday, 5/15/21. It is currently operational once more. Please call the ITS helpdesk at (630) 844-5790 if you experience any issues.
We have noticed some icon navigation links in Outlook on the web between mail, calendar, and other services aren’t working. We have raised the issue with Microsoft and will update with further information when available.
We have received confirmation that the issue should be resolved. If you continue to have any issues accessing or signing in to Okta, please message the ITS Helpdesk itshelp@aurora.edu or call us at (630) 844-5790
We are receiving reports of users receiving an error when trying to access Okta. We are awaiting confirmation from Okta on whether this is a distributed issue. We will continue to update as we learn more.
We have noticed a spam email address with the title of “Bill for Payment #5238” has been sent out to some mailboxes. We are working to remove the email. If you have received the email, you may also report it using the “Report Suspicious Email” plugin in Outlook. To learn…
Users should be able to log in to Outlook and other Office 365 applications as of 6:00 PM 3/15/21. If you are still experiencing issues, please contact ITS Help at (630) 844-5790 or itshelp@aurora.edu
Email may be unavailable for some users. We are currently working with Microsoft to resolve the issue.
Some users may have problems logging in to Office 365 and Outlook.We are currently working with Microsoft to restore normal function.
Access to 0365 has been restored. Please contact ITShelp at 630-844-5790 if you are still unable to access email.