Systems and Security News and Notifications

GWC Internet Connectivity

October 3, 2022

As of ~6:00 AM Sunday, Oct 2nd, internet connectivity has been restored at the GWC location. Please contact the ITS helpdesk at itshelp@aurora.edu or (630)-844-5790 if you have any questions.

GWC Internet Connectivity

September 29, 2022

The main internet connection at GWC is currently unavailable.  We are working with our vendor to restore connectivity and the backup internet connection is currently in place.

GWC Internet Connectivity

September 14, 2022

The main internet connection at GWC is currently unavailable.  We are working with our vendor to restore connectivity and the backup internet connection is currently in place.

Ellucian Products Restored

September 13, 2022

Self-Service, Colleague and WebAdvisor are back online.  We thank you for your patience.  Hurstel

Ellucian Product Outage

September 13, 2022

Self-Service, Colleague and WebAdvisor are not available. We are working to restore these applications and will notify when they are restored.

Moodle Maintenance Complete

May 17, 2022

Maintenance on Moodle On-Campus is complete and the site is once again accessible. Please call the ITS helpdesk at (630) 844-5790 or email at itshelp@aurora.edu if you have any questions.

RingCentral Resolved

March 23, 2022

RingCentral service has been restored. If you are still experiencing issues with RingCentral, please reach out to the ITS Helpdesk at (630) 844-5790 or itshelp@aurora.edu

RingCentral Intermittent Issues

March 23, 2022

A portion of users may be experiencing dropped calls, and call irregularities while using RingCentral. ITS is working with our vendor to restore full functionality.

Fake Email Alert

November 24, 2021

The message that was delivered this evening with the subject “Bitcoin Job Opportunity” is a scam message. Please contact itshelp@aurora.edu if you have responded to the message.

Phishing Alert

November 17, 2021

The email that may have recently arrived in your mailbox this morning with the subject “STAFF & STUDENT EMPLOYMENT” is not a legitimate message. The message is being removed from your inbox but please delete the message if the message is still in your inbox.  If you have responded to the email in the…