Systems and Security News and Notifications

Self-Service Issues Resolved

December 11, 2023

The issues affecting Self-Service are resolved now. For questions, please contact the ITS Helpdesk at 630-844-5790.

Self-Service Issues

December 11, 2023

Self-Service may be unavailable when attempting to sign in or access time entry. For now, users may try refreshing the browser as a workaround. ITS is investigating the issue and will provide an update once more information is available.

25Live Available

November 2, 2023

The outage affecting 25Live is now resolved. For questions, please contact the ITS Helpdesk at 630-844-5790.

25Live Unavailable

November 2, 2023

25Live is currently unavailable due to an outage and the vendor is working to resolve the issue. For questions, please contact the ITS Helpdesk at 630-844-5790.

Email Alert

October 20, 2023

A phishing email with the subject, “Mobile device beta testing plan” was recently sent. If you received the email, please report the email using the Outlook Report button.

Email Alert

September 21, 2023

A phishing email from hare@aurora.edu was recently sent. If you received the email, please report the email using the Outlook Report button.

Email Alert

September 20, 2023

Phishing emails from funevents@aurora.edu and sprtnevents@aurora.edu were recently sent. If you received an email from either sender, please report the emails via Outlook.

WiFi Connectivity in Academic Buildings

August 28, 2023

The issue that was preventing some students from connecting to the WiFi in academic buildings is now resolved. If you have questions, please call the ITS Helpdesk at 630-844-5790.

Informer Available

July 28, 2023

The issue affecting Informer is now resolved. If you have questions, please call the ITS Helpdesk at 630-844-5790.

Colleague UI & Self Service

July 28, 2023

Colleague services are being restarted to address an issue related to the Unidata upgrade. Colleague UI and Self-Service login issues are resolved now and ITS is continuing to work on a resolution for Informer. If you have questions, please call the ITS Helpdesk at 630-844-5790.